Hyatt-MGM Resorts International Relationship

{{ !expanded ? '+' : '-' }} General

What is the relationship between Hyatt Hotels & Resorts and MGM Resorts International®?

What is MGM Rewards?

What are the benefits of this relationship for World of Hyatt members?

What are the participating MGM Rewards destinations?

What benefits do I receive as an MGM Rewards member?

Do I need to be an elite member of either program to enjoy the benefits?

 

 

What is the relationship between Hyatt Hotels & Resorts and MGM Resorts International®?

 

Hyatt Hotels & Resorts and MGM Resorts International® have teamed up to form an unprecedented relationship in the hospitality industry, offering substantial benefits to members of their respective loyalty programs, World of Hyatt and MGM Rewards.

 

What is MGM Rewards?

 

MGM Rewards is MGM Resorts' loyalty program that gives you the power to earn benefits for virtually every dollar you spend. That means you'll be rewarded for enjoying hotel, dining and spa experiences, along with your slot and table play at any MGM Rewards Destination nationwide. Your play and spend are recognized as a single account, making it easy to stay, play, and win wherever you like, whenever you like. Earn Slot Dollars, MGM Rewards Points, Tier Credits toward your tier status, and more! Advance your tier and earn even more benefits. Full program details can be found here.

 

What are the benefits of this relationship for World of Hyatt members?

 

Benefits for World of Hyatt members include:

  • World of Hyatt members have the opportunity to earn World of Hyatt Base Points on every dollar of MGM Rewards-Eligible Spend at participating MGM Rewards destinations.
  • All MGM Rewards-Eligible Nights by World of Hyatt members at any of the participating MGM Rewards destinations will count toward World of Hyatt tier status.
  • World of Hyatt members will be able to redeem their World of Hyatt points for free night awards at participating MGM Rewards destinations. Visit world.hyatt.com to see the number of points required to redeem for each participating MGM Rewards destination. Please see the section titled Redeeming World of Hyatt points at participating MGM Rewards destinations for more information.
  • Participating MGM Rewards destinations may be booked through hyatt.com and the Global Contact Center.
  • World of Hyatt members are eligible to opt-in to a matching tier status in MGM Rewards, which provides a variety of MGM Rewards benefits to World of Hyatt members.

 

What are the participating MGM Rewards destinations?

The following MGM Rewards destinations in Las Vegas are participating: Bellagio®, ARIA™, Vdara™, MGM Grand®, The Signature at MGM Grand®, Mandalay Bay®, Delano Las Vegas, Park MGM™, NoMad Las Vegas®, The Mirage®, New York New York™, Luxor® and Excalibur®.

 

What benefits do I receive as an MGM Rewards member?

 

MGM Rewards benefits can be enjoyed at participating MGM Rewards destinations. Full MGM Rewards program details can be found here. You may also learn more about MGM Rewards by visiting any MGM Rewards desk at any of the participating MGM Rewards destinations.

 

Do I need to be an elite member of either program to enjoy the benefits?

 

No, you do not need to be an elite member of either program to enjoy the benefits of this relationship.

 

 

 

 

{{ !expanded ? '+' : '-' }} Earning World of Hyatt Points at Participating MGM Rewards destinations

At which MGM Rewards destinations can I earn World of Hyatt points?

Do I have to be a World of Hyatt member to earn World of Hyatt points at participating MGM Rewards destinations?

Do I need to be an MGM Rewards member to earn World of Hyatt points at participating MGM Rewards destinations?

How do I earn World of Hyatt points at participating MGM Rewards destinations?

What is considered MGM Rewards-Eligible Spend for earning World of Hyatt points at the participating MGM Rewards destinations?

What is considered an MGM Rewards-Eligible Night at the participating MGM Rewards destinations?

Can I earn World of Hyatt points on MGM Rewards-Eligible Incidental Spend even if my stay is ineligible?

How many World of Hyatt points per dollar will I earn at the participating MGM Rewards destinations?

Will Discoverists, Explorists and Globalists receive their World of Hyatt point bonus at participating MGM Rewards destinations?

Is there a limit on how many World of Hyatt points I can earn on MGM Rewards-Eligible Spend at the participating MGM Rewards destinations?

Can I earn World of Hyatt points on multiple rooms at participating MGM Rewards destinations?

Do MGM Rewards-Eligible Nights at participating MGM Rewards destinations count towards World of Hyatt tier status?

Will I be able to earn both MGM Rewards Tier Credits and World of Hyatt points at the participating MGM Rewards destinations?

Can I earn additional partner points at participating MGM Rewards destinations, such as miles?

Can I convert my World of Hyatt points earned at MGM Rewards destinations into miles?

Can I convert my World of Hyatt points into MGM Rewards Tier Credits?

Who can I call if I have questions about an upcoming stay at a participating MGM Rewards destination?

Will the participating MGM Rewards destinations provide any World of Hyatt in-hotel benefits such as preferred rooms, complimentary premium internet access, dedicated check-in and check-out, guaranteed room availability, late checkout, club access?

Do I earn 3 World of Hyatt Bonus Points per eligible US dollar at participating MGM Rewards destinations while using the Hyatt Credit Card like I would at Hyatt hotels and resorts?

If I stay at a Hyatt hotel and forget to use my MGM Rewards number, can I still earn Tier Credits?

How long after my MGM Rewards-Eligible Night at a participating MGM Rewards destination can I request to earn World of Hyatt points for that night?

 

At which MGM Rewards destinations can I earn World of Hyatt points?

 

You may earn World of Hyatt points at any of the participating MGM Rewards destinations. (See “What are the participating MGM Rewards destinations?” above.)

 

Do I have to be a World of Hyatt member to earn World of Hyatt points at participating MGM Rewards destinations?

 

Yes, you must be a member of both World of Hyatt and MGM Rewards and provide both of your membership numbers upon booking or check-in to earn World of Hyatt points at participating MGM Rewards destinations. There is no cost to sign up for either program.


Join World of Hyatt.


Join MGM Rewards.

 

Do I need to be an MGM Rewards member to earn World of Hyatt points at participating MGM Rewards destinations?

 

Yes, you must be both a World of Hyatt and an MGM Rewards member and provide both those numbers upon booking or check-in to earn World of Hyatt points at participating MGM Rewards destinations. There is no cost to sign up for either program.

Join World of Hyatt.

Join MGM Rewards.

 

How do I earn World of Hyatt points at participating MGM Rewards destinations?

 

To earn World of Hyatt points at participating MGM Rewards destinations, you must:

 

1. Be a member of both World of Hyatt and MGM Rewards

 

2. Notify the Front Desk agent at check-in that you would like to earn World of Hyatt points and ensure that both your MGM Rewards and World of Hyatt membership numbers are on your reservation and final hotel folio


You may earn World of Hyatt points at participating MGM Rewards destinations only on the MGM Rewards-Eligible Spend on your final hotel folio.

 

What is considered MGM Rewards-Eligible Spend for earning World of Hyatt points at the participating MGM Rewards destinations?

 

You may earn World of Hyatt points on “MGM Rewards-Eligible Spend” at participating MGM Rewards destinations. MGM Rewards Eligible Spend consists of both MGM Rewards-Eligible Room Spend and MGM Rewards-Eligible Incidental Spend:

 

  • MGM Rewards-Eligible Room Spend is room rate spend on MGM Rewards-Eligible Nights.
  • MGM Rewards-Eligible Incidental Spend means any incidental charges charged directly to the member’s room/guest folio during a stay at a participating MGM Rewards destination. Casino charges, taxes, gratuities, and charges at any retail location within an MGM Rewards destination are not MGM Rewards-Eligible Incidental Spend. Members may receive World of Hyatt points on MGM Rewards-Eligible Incidental Spend, regardless of whether their stay at the participating MGM Rewards destination satisfies the definition of an MGM Rewards-Eligible Night. 

 

You may earn World of Hyatt points at participating MGM Rewards destinations only on the MGM Rewards-Eligible Spend on your final hotel folio, provided that you may only earn points on a maximum of $5,000 of MGM Rewards-Eligible Incidental Spend (in addition to points earned on any MGM Rewards-Eligible Room Spend). Remember to notify the Front Desk agent at check-in that you would like to earn World of Hyatt points and ensure that both your MGM Rewards and World of Hyatt membership numbers are on your reservation and final hotel folio.

 

What is considered an MGM Rewards-Eligible Night at the participating MGM Rewards destinations?

 

An MGM Rewards-Eligible Night is:


1. Any night where payment is made directly to a participating MGM Rewards destination; OR


2. Bookings made through hyatt.com (including World of Hyatt free night award stays); OR


3. Bookings made through a Hyatt Global Contact Center.



Reservations made through third party on-line sites and services (such as Expedia, Priceline or hotels.com), MGM Rewards complimentary room stays, master account group bookings, traditional wholesale rates, media rates, Hyatt employee discount rates, airline interrupted-trip vouchers, or contracted rooms are not MGM Rewards-Eligible Nights. In addition, for any stay at an MGM Rewards destination of fifteen (15) or more nights, no night of the stay will qualify as an MGM Rewards-Eligible Night, even if such night otherwise meets the requirements described above.

 

Can I earn World of Hyatt points on MGM Rewards-Eligible Incidental Spend even if my stay is ineligible?

 

Yes, you may charge your MGM Rewards-Eligible Incidental Spend to your room folio and earn World of Hyatt points, on up to $5,000 of MGM Rewards-Eligible Incidental Spend even if your stay does not qualify as an MGM Rewards-Eligible Night.

 

How many World of Hyatt points per dollar will I earn at the participating MGM Rewards destinations?

 

Members earn five (5) World of Hyatt Base Points for every US dollar of MGM Rewards-Eligible Spend at the participating MGM Rewards destinations.

 

Will Discoverists, Explorists and Globalists receive their World of Hyatt point bonus at participating MGM Rewards destinations?

 

Yes. All World of Hyatt members who elect to receive World of Hyatt points will earn five (5) Base Points for every dollar of MGM Rewards-Eligible Spend at the participating MGM Rewards destinations (up to the $5,000 maximum of MGM Rewards-Eligible Incidental Spend described above). Discoverists, Explorists, and Globalists will also receive their respective 10% point bonus, 20% point bonus and 30% point bonus as Bonus Points when they choose to earn World of Hyatt points.

 

Is there a limit on how many World of Hyatt points I can earn on MGM Rewards-Eligible Spend at the participating MGM Rewards destinations?

 

  • There is no limit on how many World of Hyatt points you can earn on MGM Rewards-Eligible Room Spend.
  • You may earn World of Hyatt points on up to $5,000 on MGM Rewards-Eligible Incidental Spend.
  • You may not earn World of Hyatt points on any other charges during a stay at an MGM Rewards destination, including casino spend.

 

Can I earn World of Hyatt points on multiple rooms at participating MGM Rewards destinations?

 

You can earn World of Hyatt Base Points for up to three rooms per stay (member's room and two additional rooms). The World of Hyatt member must be a registered guest, occupy at least one of the rooms and pay for all three. To earn World of Hyatt points, each room must otherwise satisfy the requirements of an MGM Rewards-Eligible Night as described above.

 

The member will earn World of Hyatt Base Points for MGM Rewards-Eligible Spend on each of the rooms (subject to the $5,000 maximum on MGM Rewards-Eligible Incidental Spend), but the member will only earn a Tier-Qualifying Night(s) for one (1) room. 

 

Do MGM Rewards-Eligible Nights at participating MGM Rewards destinations count towards World of Hyatt tier status?

 

Yes, Base Points earned from MGM Rewards-Eligible Spend will count towards a member’s World of Hyatt tier status.  In addition, for each MGM Rewards-Eligible Night at a participating MGM Rewards destination, a member will earn one Tier-Qualifying Night towards World of Hyatt tier status.

 

Will I be able to earn both MGM Rewards Tier Credits and World of Hyatt points at the participating MGM Rewards destinations?

 

Yes, as a World of Hyatt and MGM Rewards member, you can earn both MGM Rewards Tier Credits and World of Hyatt points on MGM Rewards-Eligible Spend at the participating MGM Rewards destinations.

 

Can I earn additional partner points at participating MGM Rewards destinations, such as miles?

 

No, World of Hyatt members cannot earn additional partner points other than World of Hyatt points and MGM Rewards Tier Credits at participating MGM Rewards destinations.

 

Can I convert my World of Hyatt points earned at MGM Rewards destinations into miles?

 

Yes, once you earn World of Hyatt points at participating MGM Rewards destinations, they are no different than the World of Hyatt points earned at Hyatt hotels and resorts, and so, they may be converted into miles.

 

Can I convert my World of Hyatt points into MGM Rewards Tier Credits?

 

No, you cannot convert World of Hyatt points into MGM Rewards Tier Credits.

 

Who can I call if I have questions about an upcoming stay at a participating MGM Rewards destination?

 

If you have any questions regarding the relationship, please call (800) 51-HYATT in the U.S. and Canada or contact your nearest Hyatt Global Contact Center. If you have concierge questions regarding your upcoming stay at a participating MGM Rewards destination, please contact the property concierge team of the specific MGM Rewards destination for further assistance.

 

Will the participating MGM Rewards destinations provide any World of Hyatt in-hotel benefits such as preferred rooms, complimentary premium internet access, dedicated check-in and check-out, guaranteed room availability, late checkout, club access?

 

No, Hyatt in-hotel benefits offered at Hyatt hotels and resorts to World of Hyatt Discoverist, Explorist and Globalist members are not offered at participating MGM Rewards destinations. Guests will enjoy the authentic experiences offered by MGM Rewards while staying at the participating MGM Rewards destinations. However, through tier reciprocity a World of Hyatt member is eligible to opt in to a matching MGM Rewards Tier Status, which includes MGM Rewards in-hotel benefits at participating MGM Rewards destinations. View a complete list of hotel benefits for MGM Rewards members.

 

Do I earn 3 World of Hyatt Bonus Points per eligible US dollar spent at participating MGM Rewards destinations while using the Hyatt Credit Card like I would at Hyatt hotels and resorts?

 

No. MGM Rewards destinations are not Hyatt hotels and resorts, so you will earn at participating MGM Rewards destinations as you would at any non-Hyatt hotel or resort. Bonus Points earned by paying for charges with the Hyatt Credit Card are in addition to the standard five (5) World of Hyatt Base Points for every dollar of MGM Rewards-Eligible Spend earned at the participating MGM Rewards destinations when electing to receive World of Hyatt points.

 

If I stay at a Hyatt hotel and forget to use my MGM Rewards number, can I still earn Tier Credits?

 

Members may request MGM Rewards Tier Credits for past stays at a Hyatt up to 12 months after checkout if you were a member of both MGM Rewards and the World of Hyatt program prior to checkout and you did not otherwise earn World of Hyatt points or Partner Loyalty Points for your stay. If you didn’t receive credit for your eligible Hyatt stay, please call the Global Contact Center at (888) 344-9288 in the U.S. and Canada or your nearest Hyatt Global Contact Center. You will be required to present your MGM Rewards number, World of Hyatt membership number and the folio or receipt for your stay.

 

How long after my MGM Rewards-Eligible Night at a participating MGM Rewards destination can I request to earn World of Hyatt points for that night?

 

You can request past night credit for previous MGM Rewards-Eligible nights up to one year, provided that you were both an MGM Rewards member and member of Hyatt’s loyalty program prior to checkout.

 

{{ !expanded ? '+' : '-' }} Redeeming World of Hyatt points at participating MGM Rewards destinations

At which MGM Rewards destinations can I redeem World of Hyatt points?

Do I have to be a World of Hyatt member to redeem World of Hyatt points for free night awards at participating MGM Rewards destinations

Do I need to be an MGM Rewards member to redeem World of Hyatt points for free night awards at participating MGM Rewards destinations?

How do I redeem World of Hyatt points for free night awards at participating MGM Rewards destinations?

How many World of Hyatt points are required to redeem for free night awards at participating MGM Rewards destinations

Do World of Hyatt members pay resort fees on free night awards redeemed at the participating MGM Rewards destinations

What is included in the MGM Rewards destination fees?

Are there blackout dates for free night award redemption at MGM Rewards destinations?

Can I redeem my World of Hyatt points for suites and room upgrades at the participating MGM Rewards destinations?

Can I use my World of Hyatt complimentary suite upgrades at the participating MGM Rewards destinations?

Can I redeem my World of Hyatt points for spa, dining and other incidentals at participating MGM Rewards destinations?

Can I redeem my Hyatt Credit Card free night awards at participating MGM Rewards destinations?

 

At which MGM Rewards destinations can I redeem World of Hyatt points?

 

You may redeem World of Hyatt points for free night awards at any of the participating MGM Rewards destinations: Bellagio®, ARIA™, Vdara™, MGM Grand®, The Signature at MGM Grand®, Mandalay Bay®, Delano Las Vegas, Park MGM™, NoMad Las Vegas®, The Mirage®, New York New York™, Luxor® and Excalibur®.

 

Do I have to be a World of Hyatt member to redeem World of Hyatt points for free night awards at participating MGM Rewards destinations?

 

Yes, you must be a World of Hyatt member to redeem World of Hyatt points for free night awards at participating MGM Rewards destinations. There is no cost to sign up for World of Hyatt.


Join World of Hyatt.

 

Do I need to be an MGM Rewards member to redeem World of Hyatt points for free night awards at participating MGM Rewards destinations?

 

No, you don't need to be an MGM Rewards member to redeem World of Hyatt points for free night awards at participating MGM Rewards destinations.

 

How do I redeem World of Hyatt points for free night awards at participating MGM Rewards destinations?

 

You may redeem World of Hyatt points by booking an award night through either hyatt.com or by calling your nearest Hyatt Global Contact Center. World of Hyatt free night awards may not be booked through MGM Resorts International or any other non-Hyatt channel.

 

How many World of Hyatt points are required to redeem for free night awards at participating MGM Rewards destinations?

 

Each participating MGM Rewards destination has been assigned a category consistent with World of Hyatt established categories for free night awards. To find which category a particular participating MGM Rewards destination is in, consult the list here. The number of points required for each category is consistent with World of Hyatt free night awards redemption table here.

 

Do World of Hyatt members pay resort fees on free night awards redeemed at the participating MGM Rewards destinations?

 

Yes, World of Hyatt members will be required to pay resort fees on free night awards redeemed at participating MGM Rewards destinations.

 

What is included in the resort fees at MGM Rewards destinations?

 

Resort fees and inclusions vary by property. Please see information provided while booking on hyatt.com or through the Worldwide Reservation Centers on each specific MGM Rewards destination for more information.

 

Are there blackout dates for free night award redemption at MGM Rewards destinations?

 

Yes, there may be blackout dates for free night award redemption at participating MGM Rewards destinations. These dates will not be available to book free night awards on hyatt.com or through a Hyatt Global Contact Center.

 

Can I redeem my World of Hyatt points for suites and room upgrades at the participating MGM Rewards destinations?

 

No, you may not redeem World of Hyatt points for suites or room upgrades at participating MGM Rewards destinations.

 

Can I use my World of Hyatt complimentary suite upgrades at the participating MGM Rewards destinations?

 

No, you may not use your World of Hyatt Complimentary Suite Upgrades at participating MGM Rewards destinations.

 

Can I redeem my World of Hyatt points for spa, dining and other incidentals at participating MGM Rewards destinations?

 

No, you cannot redeem your World of Hyatt points for spa, dining and other incidentals at participating MGM Rewards destinations.

 

Can I redeem my Hyatt Credit Card free night awards at participating MGM Rewards destinations?

 

Yes, Hyatt Credit Cardmembers can redeem their 2 free night awards at any participating MGM Rewards destination and their annual anniversary award night at any Category 1-4 participating MGM Rewards destination. Hyatt Credit Card free night awards and anniversary free night awards are only valid for standard room inventory, and are not valid for suite accommodations.

{{ !expanded ? '+' : '-' }} Receiving a matched tier in MGM Rewards for World of Hyatt members: Tier Reciprocity

 

What is tier reciprocity?

 

A unique offering of this relationship, tier reciprocity enables members to experience additional hotel benefits during their stay. You can opt-in to a matched tier in MGM Rewards based on your tier in World of Hyatt, which will give you access to all the benefits of MGM Rewards at participating MGM Rewards destinations.

 

How do I sign up for tier reciprocity as a World of Hyatt member?

 

World of Hyatt members should visit here for information and instructions.

 

Which MGM Rewards tier will I receive when I opt-in for tier reciprocity?

 

Please see the chart on here.

 

Once I opt-in for a matched tier in MGM Rewards, does my matched tier in MGM Rewards expire?

 

Once you have received your matched tier in MGM Rewards, all rules, regulations and expirations of the MGM Rewards program apply. Full MGM Rewards program details can be found here.

 

May I opt-in for tier reciprocity again after my matched tier in MGM Rewards expires according to MGM Rewards program rules?

 

Yes, you may opt-in for tier reciprocity again after your matched tier in MGM Rewards expires according to MGM Rewards program rules, if you have earned a qualifying status in World of Hyatt at the time you choose to opt-in for tier reciprocity again. You must have qualified for status in World of Hyatt in order to opt-in for tier reciprocity again.

 

{{ !expanded ? '+' : '-' }} Earning Tier Credits at Hyatt hotels and resorts for MGM Rewards members

What are Tier Credits?

At which Hyatt hotels and resorts can I earn Tier Credits?

Do I have to be a World of Hyatt member to earn Tier Credits at participating Hyatt hotels and resorts?

Do I have to be an MGM Rewards member to earn Tier Credits at participating Hyatt hotels and resorts?

How do I earn MGM Rewards Tier Credits for nights at participating Hyatt hotels and resorts?

What is considered Eligible Spend for earning Tier Credits at participating Hyatt hotels and resorts?

How many Tier Credits will I earn for nights at participating Hyatt hotels and resorts?

Is there a limit on how many Tier Credits I can earn on Eligible Spend at the participating Hyatt hotels and resorts?

Can I redeem Tier Credits for free night awards or incidentals at Hyatt hotels and resorts?

Do MGM Rewards Tier Credits count towards World of Hyatt tier status?

Will I be able to earn both World of Hyatt points and MGM Rewards Tier Credits for stays at participating Hyatt hotels and resorts?

Can I earn MGM Rewards Points at participating Hyatt hotels and resorts?

Who can I call if I have questions about an upcoming stay at a Hyatt hotel or resort?

Will the participating Hyatt hotels and resorts participate in any MGM Rewards program hotel benefits such as discounted rooms and shows, pre-sale tickets, complimentary room upgrades, etc.?

Can I receive Tier Credits for a past night at a participating Hyatt hotel or resort if I forgot to provide my World of Hyatt and MGM Rewards membership numbers?

How long after my eligible night at a participating Hyatt hotel or resort can I request to earn Tier Credits for that night?

 

 

What are Tier Credits?

 

Tier Credits are credits towards tier advancement in the MGM Rewards program and are not part of the World of Hyatt program. Tier Credits help advance MGM Rewards members to the next tier in MGM Rewards, allowing members to build towards rewards and benefits at participating MGM Rewards destinations. Tier Credits are earned based on eligible spend at MGM Rewards destinations and now participating Hyatt hotels and resorts through this relationship. Full details on MGM Rewards and Tier Credits can be found here.

 

At which Hyatt hotels and resorts can I earn Tier Credits?

 

You may choose to earn Tier Credits instead of World of Hyatt points at more than 700 participating Hyatt hotels and resorts worldwide. Details on participating properties can be found in the World of Hyatt Program Terms and Conditions.

 

Do I have to be a World of Hyatt member to earn Tier Credits at participating Hyatt hotels and resorts?

 

Yes, you must be both a World of Hyatt and an MGM Rewards member to earn Tier Credits at participating Hyatt hotels and resorts. There is no cost to sign up for either program.

 

Join World of Hyatt.

 

Join MGM Rewards.

 

Do I have to be an MGM Rewards member to earn Tier Credits at participating Hyatt hotels and resorts?

 

Yes, you must be both a World of Hyatt and an MGM Rewards member to earn Tier Credits at participating Hyatt hotels and resorts. There is no cost to sign up for either program.

Join World of Hyatt.

Join MGM Rewards.

 

How do I earn MGM Rewards Tier Credits for nights at participating Hyatt hotels and resorts?

 

To earn MGM Rewards Tier Credit for nights at participating Hyatt hotels and resorts in lieu of World of Hyatt points, simply present your MGM Rewards membership card or number at any participating Hyatt hotel upon check in and request to earn Tier Credits. The name on your MGM Rewards membership card must match the name on the reservation and your ID upon check in. You may only earn MGM Rewards Tier Credits for the eligible spend on your final hotel folio. Remember to notify the Front Desk agent at check-in that you would like to earn MGM Rewards Tier Credits and to add both your MGM Rewards and World of Hyatt membership numbers to your reservation.

 

What is considered eligible spend for earning Tier Credits at participating Hyatt hotels and resorts?

 

Eligible spend for earning Tier Credits at participating Hyatt hotels and resorts is Eligible Rate and Eligible Incidental charges as described in the World of Hyatt program Terms and Conditions. You may only earn MGM Rewards Tier Credits for the eligible spend on your final hotel folio. Remember to notify the Front Desk agent at check-in that you would like to earn MGM Rewards Tier Credits and to add both your MGM Rewards and World of Hyatt membership numbers to your reservation.

 

How many Tier Credits will I earn for nights at participating Hyatt hotels and resorts?

 

MGM Rewards members earn eight (8) Tier Credits for every dollar of eligible spend at participating Hyatt hotels and resorts.

 

Is there a limit on how many Tier Credits I can earn on eligible spend at the participating Hyatt hotels and resorts?

 

There is no limit how many Tier Credits you can earn on eligible spend at the participating Hyatt hotels and resorts.

 

Can I redeem Tier Credits for free night awards or incidentals at Hyatt hotels and resorts?

 

No, you may not redeem Tier Credits for free night awards or incidentals at Hyatt hotels and resorts.

 

Do MGM Rewards Tier Credits count towards World of Hyatt tier status?

 

No, MGM Rewards Tier Credits do not count towards World of Hyatt tier status.

 

Will I be able to earn both World of Hyatt points and MGM Rewards Tier Credits for stays at participating Hyatt hotels and resorts?

 

No, you may only earn World of Hyatt points OR MGM Rewards Tier Credits at participating Hyatt hotels and resorts.

 

Can I earn MGM Rewards Points at participating Hyatt hotels and resorts?

 

No, you cannot earn MGM Rewards Points at participating Hyatt hotels and resorts.

 

Who can I call if I have questions about an upcoming stay at a Hyatt hotel or resort?

 

You may call (800) 51-HYATT in the U.S. and Canada or contact your nearest Hyatt Global Contact Center.

 

Will the participating Hyatt hotels and resorts participate in any MGM Rewards program hotel benefits such as discounted rooms and shows, pre-sale tickets, complimentary room upgrades, etc.?

 

No, MGM Rewards program in-hotel benefits offered at participating MGM Rewards destinations to MGM Rewards members are not offered at participating Hyatt hotels and resorts. Guests will enjoy the authentic experiences offered by World of Hyatt while staying at the participating Hyatt hotels and resorts. However, through tier reciprocity an MGM Rewards member will be eligible to opt-in to a matching World of Hyatt tier status, which includes World of Hyatt hotel benefits at Hyatt hotels and resorts. View the complete list of hotel benefits for World of Hyatt members.

 

Can I receive Tier Credits for a past night at a participating Hyatt hotel or resort if I forgot to provide my World of Hyatt and MGM Rewards membership numbers?

 

Yes, you can receive Tier Credits for past eligible stays at participating Hyatt hotels and resorts up to one year provided that you were both an MGM Rewards member and member of Hyatt’s loyalty program prior to checkout and that you did not otherwise earn World of Hyatt points or Partner Loyalty Points for your stay. Please contact MGM Rewards Member Services at memberservices@mgmresorts.com or (866) 761-7111 and provide your full name, home address, property visited, dates of stay, MGM Rewards number and Hyatt loyalty program account number.

 

How long after my eligible night at a participating Hyatt hotel or resort can I request to earn Tier Credits for that night?

 

You can request past night Tier Credit for previous eligible nights at participating Hyatt hotels and resorts up to one year provided that you were both an MGM Rewards member and member of Hyatt’s loyalty program prior to checkout. More details can be found in the World of Hyatt program Terms and Conditions.